Terms and Conditions

Welcome to smartforex.io, a Software as a Service (SaaS) platform designed to provide Digital & Real-time Foreign Exchange Rate Display services. By accessing or using Smartforex.io, you agree to these terms and conditions. So, please take a moment to review them carefully.

Definitions

• The “Service” refers to the subscription-based software services provided by Smartforex.io.

• "Smartforex," "we," and “us” refer to PT Murni Development Indonesia (MDev), an ICT-based company specialising in providing various software solutions to enable digital business transformations; as well as the affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees.,

• "User," "you," and "your" refer to the individual, company, or organisation that has visited or is using the platform or service, accesses or uses any part of the account, or directs the use of the account in the performance of its functions.

• “Subscription” refers to the recurring payment plan selected by the User.

• “Account” refers to a set of unique information that identifies a registered user on Smartforex.io, it stores your details and grants you access to the platform's features.

Account Information and Security

Account Information

To ensure a smooth experience on Smartforex.io, we require accurate, current, and complete information during registration. Please keep your profile details updated to avoid any potential disruptions.

Account Security

We strongly encourage you to maintain the confidentiality of your login information and be responsible for all activities that occur under your account.

Unauthorised Access and Reporting

If you suspect any unauthorised access to your account or a potential security breach, please notify Smartforex.io immediately. We take user security seriously and will work diligently to address any concerns.

Subscription Terms

Subscription Plan and Billing

Your Smartforex.io subscription utilises a recurring billing system based on your chosen plan. This ensures uninterrupted access to all the platform's features.

Payment Authorization

For your convenience, Smartforex.io utilises secure payment processing to charge your credit card or other approved payment methods for your chosen subscription fee.

Fee Changes

We strive to provide value with our pricing, but occasionally adjustments may be necessary. In such cases, we'll provide you with prior notice of any changes to subscription fees.

Payment

• Smartforex.io accepts payments made with a valid credit card or other approved payment methods.
• Please ensure your billing information is current, complete, and accurate to avoid any payment processing delays.
• In the event of a failed payment, we may temporarily suspend or terminate your access to the Service to prevent unauthorised usage. We will make every effort to notify you promptly of any payment issues.

Free Trials and Promotions

We may occasionally offer free trials or promotional discounts to give you a firsthand experience with the benefits of Smartforex.io. These offers are subject to specific terms and conditions, which will be clearly communicated at the time of the promotion.

NOTE: Please remember that free trials are typically limited to one per user, unless otherwise stated.

Cancellation and Refund Policy

We understand that your business needs can evolve. To ensure maximum flexibility, Smartforex.io offers a user-friendly cancellation policy. You can easily cancel your subscription at any time through your convenient account settings.

• Cancellations will take effect at the end of your current billing cycle to ensure uninterrupted access during your chosen subscription period.
• Please note that we are unable to provide refunds for partial months of service.
• All payments made for Smartforex.io subscriptions are non-refundable, including any unused portion of your subscription term.

User Conduct and Responsibilities

To ensure a positive and secure experience for all users, we expect you to adhere to the following guidelines:

• Users agree to use the Service in compliance with all applicable laws, regulations, and industry standards. Prohibited activities include, but are not limited to, illegal, harmful, or fraudulent activities.
• Users must not attempt to gain unauthorised access to any part of the Service or its underlying systems. This includes, but is not limited to, hacking, reverse engineering, or interfering with the Service's operations.
• Users are solely responsible for the content they upload, share, or transmit through the Service. This includes ensuring that such content does not violate any copyright, trademark, or other intellectual property rights, or infringe upon the rights of others.

Ownership and Use of Intellectual Property

Smartforex.io and its licensors retain all ownership rights, including trademarks and other intellectual property, associated with the Service. We grant you a limited, non-exclusive, and non-transferable licence to use the Service for your personal or internal business purposes only.

Limitation of Liability

Smartforex.io strives to provide a reliable and secure service. However, we cannot be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to: Your use of the Service.

• Your use of the Service.
• Any inability to use the Service..

Our total liability for any claim arising from these terms and conditions shall not exceed the amount you paid for the Service in the three months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Smartforex.io, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or relating to: Your use of the Service.

• Your violation of these Terms and Conditions.
• Your violation of any applicable laws or regulations while using the Service.

Modifications to Terms and Conditions

Service Modifications and Discontinuation

Smartforex.io is committed to providing a reliable and continuously improving service. However, we reserve the right to modify, suspend, or discontinue the Service, or any part thereof, at any time. We will use reasonable efforts to provide you with prior notice of any significant changes.

User Acknowledgement

You acknowledge and agree that Smartforex.io shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Amendments to Terms

Smartforex.io is committed to evolving and improving the service. We may occasionally update these Terms and Conditions to reflect changes in the Service, user needs, or legal requirements. We will notify you of any significant changes through email or a notification within the Service.

By continuing to use the Service after the updated Terms and Conditions become effective, you acknowledge and agree to the changes. We recommend you review the updated Terms and Conditions periodically to stay informed.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any dispute, claim, or action arising out of or in connection with these Terms and Conditions shall be resolved exclusively in the courts of the Republic of Indonesia.

Contact Information

For questions or support, please contact us at info@smartforex.io We're always happy to help.